Zendesk Sell (Formerly Base CRM)

Zendesk Sell (Formerly Base CRM) provides sales-focused CRM to small, mid-market and enterprise businesses who wish to manage sales processes in an all-in-one platform.

As a CRM designed to meet multiple levels of requirements and specializations depending on the needs of each individual company, Zendesk Sell offers a service with a strong focus on visibility and increase in productivity. Zendesk Sell positions itself as a comprehensive software solution for companies looking to generate faster lead response times, expand to generate a larger amount of new leads and increase overall annual revenue.

Focused on speed and seamless tracking of both user and customer activity, Zendesk Sell delivers real-time data to accelerate internal processes and maximize productivity and revenue. Through lead prioritization, a smart email communication system and a Native Automatic Dialler, Base CRM allows users to prioritize and keep track of workloads, leading to an increase in sales opportunities and success rates.

As a cloud-based platform, with both iOS and Android optimization, Zendesk Sell was the first full native CRM Android app available, and has three pricing levels, Starter, Professional and Enterprise, on a per user per month basis for different business needs.

Software features

• API Access
• Cadence
• Contact Management
• Database Management
• Funnel Reporting
• Integrations
• Performance Reporting
• Pipeline Management
• Task Assignment
• Cloud

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