Zendesk Sell (Formerly Base CRM)

Zendesk Sell (Formerly Base CRM) provides sales-focused CRM to small, mid-market and enterprise businesses who wish to manage sales processes in an all-in-one platform.

As a CRM designed to meet multiple levels of requirements and specializations depending on the needs of each individual company, Zendesk Sell offers a service with a strong focus on visibility and increase in productivity. Zendesk Sell positions itself as a comprehensive software solution for companies looking to generate faster lead response times, expand to generate a larger amount of new leads and increase overall annual revenue.

Focused on speed and seamless tracking of both user and customer activity, Zendesk Sell delivers real-time data to accelerate internal processes and maximize productivity and revenue. Through lead prioritization, a smart email communication system and a Native Automatic Dialler, Base CRM allows users to prioritize and keep track of workloads, leading to an increase in sales opportunities and success rates.

As a cloud-based platform, with both iOS and Android optimization, Zendesk Sell was the first full native CRM Android app available, and has three pricing levels, Starter, Professional and Enterprise, on a per user per month basis for different business needs.

Software features

  • API Access
  • Cadence
  • Contact Management
  • Database Management
  • Funnel Reporting
  • Integrations
  • Performance Reporting
  • Pipeline Management
  • Task Assignment
  • Cloud

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Quick spec

Product details

Supplementary Features

  • Customer Service Automation
  • Marketing Automation

Customer Size

  • Small (1-50 users)
  • Medium (51-200 users)
  • Enterprise (201+ users)

Other Features

  • Multiple Locations
  • Multiple Currency
  • Customizable

Hosting Method

  • Cloud

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Zendesk Sell (Formerly Base CRM)

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