ePROMIS Solutions offer a range of business applications designed for mid-sized companies and larger enterprises. These integrate to become modules of a larger system if required, allowing for ePROMIS CRM to be integrated with accounts, HCM, and other modules to support data integrity.
ePROMIS CRM software records every interaction with customers across the entire business. The aim is to manage the interaction with new and existing customers consistently across the organization, reducing customer attrition.
ePROMIS CRM offers an all-in-one system with a broad range of functionality across sales, marketing, and customer service functions. Salespeople can use customizable dashboards, automated reminders, pipelining, and quotation management tools to engage efficiently and knowledgeably with leads, whilst customer service and support operatives can accelerate customer query resolutions and maximize the customer experience. Marketers can benefit from marketing automation and social media tools.
ePROMIS CRM offers a support portfolio that includes experts who follow industry best practices. Support can include consultation on the best product for companies; customization in the Cloud, web-based, hybrid, and on-premises infrastructures; implementation services; managed services; support and maintenance and training and knowledge transfer.
- API Access
- Contact Management
- Contract Management
- Database Management
- Funnel Reporting
- Partner Tracking
- Performance Reporting
- Pipeline Management
- Product & Price Control
- Sales Gamification
- Quotation Handling
- Task Assignment
- Territory/Quota Management
- Customer Service Automation
- Marketing Automation
- Social Relationship Management
- Medium (51-200 users)
- Enterprise (201+ users)
- Multiple Locations
- Multiple Currency
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