The Infor Customer Experience Suite (ICES) is an enterprise solution that includes CRM and comes tailored to one of five industries. ICES is in use across the distribution, financial services, high tech and electronics, retail and manufacturing industries.
The Infor CRM package is designed with flexibility and accessibility in mind. The platform allows users to customize both desktop and mobile applications and tailor workflow, business management and productivity tools to individual teams and users.
Advanced security features and integration with third party software such as Gmail, Outlook and social media platforms such as LinkedIn and Twitter are also key facets. A purpose-built middleware solution, Infor’s Intelligent Open Network, supports further integration with existing ERP packages.
The Infor CRM package is available as an on-premise, cloud or hybrid solution. There are flexible pricing options, including concurrent licenses and mobile-only subscriptions.
Software features
- Contact Management
- Database Management
- Integrations
- Performance Reporting
- Product & Price Control
- Quotation Handling
- Task Assignment
- Cloud
- On-premise
Quick spec
Product details
Supplementary Features
- CPQ
- Marketing Automation
Customer Size
- Small (1-50 users)
- Medium (51-200 users)
- Enterprise (201+ users)
Other Features
- Customizable
Hosting Method
- Cloud
- On-premise
Download more information

Infor Customer Experience Suite
Download your extended software profile for Infor Customer Experience Suite. Get more information about features and pricing.
DownloadRelated articles
-
Conga releases updates for Composer, ActionGrid, Novatus products
Business productivity software company Conga announces updates to three of its products
-
A guided tour of Salesbox's latest updates
Salesbox CEO Andreas Lalangas talks us through all of his CRM product's latest updates
-
CRM requirements gathering: your complete guide
All you need to know about how to draw up a list of CRM requirements, and how to communicate thes...
Infor Customer Experience Suite
Pricing Guide

Infor Customer Experience Suite
Download your pricing guide by completing the form below.
Infor Customer Experience Suite
Price Quote

Infor Customer Experience Suite
Complete the form below to access a video demo of this software.
Quickly Compare with Similar CRM Systems
Other Users often Compare these Four Solutions
-
Infor Customer Experience Suite
-
PipelineDeals
-
Microsoft Dynamics 365 for Sales
-
Insightly CRM

Get Your CRM Software Comparison
Download your bespoke report in a single pdf.
Infor Customer Experience Suite
Extended Software Profile

Infor Customer Experience Suite
Get your extended software profile by completing the form below.
Infor Customer Experience Suite
Extended Software Profile
