Oracle Customer Experience

Oracle Customer Experience is one part of Oracle’s comprehensive set of software solutions designed for a vast range of business types and needs.

Oracle Customer Experience offers an integrated array of applications, databases, servers, storage, and cloud technologies to empower modern business. A good fit for companies looking to improve management of customer interactions as part of a combined package, Oracle Customer Experience can be adapted to fit the needs of individual companies.

Oracle Customer Experience is a robust CRM, with the capacity to facilitate growth and productivity in Marketing, Sales, Service and Commerce through a range of modern solutions – some examples include sales driving through incentive compensation and improved customer service through knowledge databases and cross-channel contact centers. Oracle Customer Experience has a unique sales management system; CPQ, which reduces manual input and reports 100% accuracy levels on quotes and orders to minimize wastage.

Oracle provides solutions through several means, including public, on-premises, and hybrid clouds with full mobile optimization on both iOS and Android.

Software features

• Cadence
• Contact Management
• Contract Management
• Database Management
• Funnel Reporting
• Integrations
• Partner Tracking
• Performance Reporting
• Pipeline Management
• Sales Gamification
• Quotation Handling
• Task Assignment
• Territory/Quota Management

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