Oracle Customer Experience

Oracle Customer Experience is one part of Oracle’s comprehensive set of software solutions designed for a vast range of business types and needs.

Oracle Customer Experience offers an integrated array of applications, databases, servers, storage, and cloud technologies to empower modern business. A good fit for companies looking to improve management of customer interactions as part of a combined package, Oracle Customer Experience can be adapted to fit the needs of individual companies.

Oracle Customer Experience is a robust CRM, with the capacity to facilitate growth and productivity in Marketing, Sales, Service and Commerce through a range of modern solutions – some examples include sales driving through incentive compensation and improved customer service through knowledge databases and cross-channel contact centers. Oracle Customer Experience has a unique sales management system; CPQ, which reduces manual input and reports 100% accuracy levels on quotes and orders to minimize wastage.

Oracle provides solutions through several means, including public, on-premises, and hybrid clouds with full mobile optimization on both iOS and Android.

Software features

  • Cadence
  • Contact Management
  • Contract Management
  • Database Management
  • Funnel Reporting
  • Integrations
  • Partner Tracking
  • Performance Reporting
  • Pipeline Management
  • Sales Gamification
  • Quotation Handling
  • Task Assignment
  • Territory/Quota Management

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Quick spec

Product details

Supplementary Features

  • CPQ
  • Customer Service Automation
  • Marketing Automation
  • Social Relationship Management

Customer Size

  • Medium (51-200 users)
  • Enterprise (201+ users)

Other Features

  • Multiple Locations
  • Multiple Currency
  • Customizable

Hosting Method

  • Cloud

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Oracle Customer Experience

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