SugarCRM caters to businesses of all sizes – from sole traders to enterprises with over 10,000 employees - in a variety of different sectors.

SugarCRM delivers a personalized user experience that aims to be immersive, engaging, and intuitive. By fusing the simplicity, mobility, and social aspects of a consumer app with the business process optimization of conventional CRM, SugarCRM is well-suited for use by businesses looking to integrate existing enterprise software within a robust system that allows employees to improve customer experience.

Designed with the individual in mind, SugarCRM provides the tools to make customer interactions enjoyable and productive. Through embedded collaboration tools, separate departments are able to increase engagement and service levels, and contextual analytics sourced both externally and internally allow users to drive more actionable insights.

Deployable on-premise or cloud-based, SugarCRM is deployed by more than 1.5M individuals in over 120 countries and 26 languages. A fully customizable platform with mobile access through Android and iOS, SugarCRM has three levels of pricing on a per-user per-month basis, meaning it can be scaled appropriately to individual business needs.

Software features

  • API Access
  • Contact Management
  • Contract Management
  • Database Management
  • Funnel Reporting
  • Performance Reporting
  • Pipeline Management
  • Quotation Handling
  • Task Assignment

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Quick spec

Product details

Supplementary Features

  • CPQ
  • Customer Service Automation
  • Marketing Automation

Customer Size

  • Small (1-50 users)
  • Medium (51-200 users)
  • Enterprise (201+ users)

Other Features

  • Multiple Currency
  • Customizable

Hosting Method

  • Cloud

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