An introduction to CRM demos

What a CRM demo is, and how to ensure you get the most out of themRead more

Four things to bear in mind when replacing your CRM tool

CRM replacement can be a stressful process. Make the switch as seamlessly as possible using these four tipsRead more

Centrex Software releases new CRM solutions for call centres

Centrex says it wants to give call centres a single platform for managing services, productivity, and revenueRead more

Deloitte Digital launches several new CloudMix updates

Deloitte Digital has revealed several new updates to its CloudMix solutionRead more

Survey places cloud-using firms ahead of competitors

European companies that make the move to the cloud gain an advantage over their competitors, according to new researchRead more

How to create the ultimate CRM vendor shortlist

A comprehensive guide to ensuring you shortlist the right CRM vendors for your companyRead more

CRM requirements gathering: your complete guide

All you need to know about how to draw up a list of CRM requirements, and how to communicate these with vendorsRead more

Three nightmare CRM user mistakes, and how to deal with them

Take the time to ensure all your CRM users avoid these mistakes, or watch sales productivity take a dive Read more

What to consider when creating your CRM ROI forecast

All you need to know to start forecasting your CRM ROI and laying out a basic budgetRead more

Four tell-tale signs you should bring in a CRM consultant

When is it right to invest a large amount of money in a CRM consultant? Read more

Training your CRM users: a comprehensive guide

Who needs CRM training, how you should supply it and how to follow up on itRead more

Four people you need on a good CRM team

A good CRM team will help with implementation immensely - make sure yours contains the right peopleRead more

An introduction to CRM ROI

All you need to know about calculating CRM ROI, and how to maximize itRead more

Five tips to make researching new CRM software easier

What to bear in mind whilst at the research stage of selecting a new CRMRead more

Four elements of a thorough CRM system test

Steps to take to ensure your CRM systems testing phase is as thorough as possibleRead more

The benefit of analyzing your CRM ROI figures

What your company can gain from a thorough analysis of your CRM ROI figuresRead more

A guide to sorting through your CRM RFPs

All you need to know about sending out CRM RFPs and deciding which vendors to invite to demoRead more

Three steps to change management during CRM implementation

A guide to effective change management whilst implementing a CRMRead more

How to get the best results from your CRM RFQs

What should you should include in your CRM RFQs to make the final selection phase as straightforward as possible?Read more

Infor announces new sales intelligence software suite

All about Infor's latest release - Infor Sales Intelligence for CRMRead more

How to evaluate your CRM vendor demonstrations

How to make a selection decision based on CRM vendor demosRead more

Calculating the cost of your CRM investment

We look at the importance of calculating the cost of your CRM investment for accurate ROI forecastingRead more

Calculating the return on your CRM investment

A guide to calculating the return on your CRM investmentRead more

Five steps to a hassle-free CRM data migration

How to keep your CRM data safe and complete a risk-free CRM data migrationRead more

Creating your CRM demo team – who should be involved?

A guide to creating the best possible team to evaluate your CRM vendor demosRead more

CRM pricing: eight points of comparison

Figure out the true cost of new CRM software using these pricing comparison pointsRead more

CRM vendor demos: what to do on the day

A step-by-step guide to how to run your CRM vendor demos efficientlyRead more

CRM consultants: the pros and cons

When should you hire a CRM consultant, and are there any drawbacks?Read more

Five benefits of an all-in-one CRM

Why all-in-one CRM could be the right choice for your businessRead more

A template structure for your CRM demonstration

A template structure for you to follow during your CRM vendor demosRead more

How CRM can improve your sales teams' prospecting activities

The benefits your CRM's sales prospecting tools will bring to your bottom lineRead more

Five CRM systems for small businesses to consider

Five CRMs suited to small business, to help kick off your selection shortlistRead more

Six key features to look for in a CRM for sales

Essential features to consider when selecting a CRM for salesRead more

How to prepare for CRM vendor demos

Use these tips to ensure your team is well-prepared for CRM vendor demosRead more

Four things to consider when implementing an open source CRM

Essential steps to follow when implementing an open source CRMRead more

Overrated CRM metrics (and how to make them more relevant)

Some CRM metrics don't tell you much - but if you refocus them they can improve performanceRead more

Zoho launches new payments solution Zoho Checkout

Zoho announces Zoho Checkout, a solution for businesses to manage their checkout pagesRead more

Five actionable steps to improving your CRM rollout

These five steps will help you train users, monitor system data and set the foundations for a long-term ROI during your CRM rollout.Read more

ProsperWorks expands CRM with Accelerator Suite

ProperWorks has launched its latest CRM software toolset, Accelerator Suite, for implementing best sales practicesRead more

What should be on your CRM demo script

Stay in control of your CRM vendor demos by using these tips to draw up a suitable scriptRead more

Velocify launches ReportHub ‘fitness tracker’ for sales

Velocify's new ReportHub software aims to improve lead sourcing, contact strategies and resource allocationRead more

A look at Salesbox's customizable fields - and what else is in the pipeline

Salesbox CEO Andreas Lalangas talks about the thinking behind the software's new 'custom fields' feature, and what else Salesbox has in the pipelineRead more

Call analytics company IOVOX secures $10M in funding

IOVOX will use the sum to begin investing in U.S. expansion and making phone data as valuable and actionable as emailRead more

ConnectWise launches new features for Sell platform

Workforce software firm announces a number of new features for its ConnectWise Sell platform,Read more

Bullhorn report finds recruitment firms are profitable but still facing challenges

More than 75% of staffing and recruitment firms met or exceeded their revenue goals last year. according to a report by CRM providers BullhornRead more

Top CRM features: 9 sales professionals have their say

The CRM features that make businesses run better - as told by real-world sales and marketing professionalsRead more

Aptean acquires enterprise software arm of Upp Technology

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Velocify COO Manoj Goyal talks us through new ReportHub solution

After this month's launch of ReportHub, Velocify's COO talks to us about the thinking behind the new platformRead more

An illustrated guide to Zoho's new AI features

A visual guide to Zoho's new AI features, what they do and how they can save sales reps timeRead more

90% of non-profits report return on CRM investment in a year

Donor management cited as most useful CRM feature, according to Insightly surveyRead more

CRM's value for SMEs: what Maximizer's Benchmark study shows

A guide to Maximizer's Benchmark Study shows about CRM use by SMEsRead more

Ten of the best CRMs for marketing

Some of the best CRMs for marketing professionals and the features that make them stand outRead more

Tony Kavanagh, Insightly CMO, talks non-profits and new features

We get a sneak peek at some of the updates Insightly has in the pipelineRead more

Ten of the best CRM vendors to work for

The best CRM vendors to work for, based on data from GlassdoorRead more

Marketcircle launches new Team View feature for Daylite

Marketcircle releases Team View for Daylite to facilitate communication and save timeRead more

Three ways document generation supercharges your CRM

The benefits of document generation functionality in your CRMRead more

A guided tour of Salesbox's latest updates

Salesbox CEO Andreas Lalangas talks us through all of his CRM product's latest updatesRead more

Bullhorn announces partnership with jobs site SEEK

SEEK's portal will be integrated with the Bullhorn Marketplace to allow companies to manage job openings through one systemRead more

IOVOX launches multichannel marketing analytics tool

The solution uses enhanced data analytics to help increase inbound callsRead more

Conga releases updates for Composer, ActionGrid, Novatus products

Business productivity software company Conga announces updates to three of its productsRead more

Bullhorn launches new developer and open source program

Developer Partner Program and Open Source Portal will allow developers to build programs within its ecosystemRead more

CRM Writers' Awards 2017: winners announced

Who's won our CRM Writers' Awards and how this was decidedRead more

Five questions with Doug Rybacki - VP of Product Management at Conga

Conga's VP of Product Development talks new features and what else the company has in storeRead more

Conga releases Conga Contracts to help businesses negotiate contracts faster

All about Conga Contracts, which has been launched on the SalesForce AppExchangeRead more

improving CRM performance - three expert tips

Expert advice about improving CRM performance to help streamline sales processesRead more

GreenRope releases free app for visualizing the customer journey

All about CRM providers GreenRope's new web and mobile appRead more

MapAnything now fully integrated with the ServiceNow store

Geo-productivity software provider MapAnything announces full integration with ServiceNowRead more

Three affordable CRMs for sole traders and early-stage startups

Affordable CRMs for startups and sole traders who want to expand without breaking the bankRead more

How to make the most of your CRM data analytics features

If you use CRM data analytics features well they can make a big difference to ROIRead more

Recruiters need to proactively engage candidates, says new report

Key findings from Bullhorn and Herefish's recent survey into candidate engagement by recruitersRead more

Native app vs browser-based: what’s best for a mobile CRM?

The pros and cons of native mobile apps and browser-based systems for your mobile CRM needsRead more

Three sales processes you can speed up with a cloud CRM

How cloud CRM mobility and integrations can optimize key sales processes and allow your staff more time to sellRead more

MapAnything releases new geo features for locating nearby leads

All you need to know about productivity software firm MapAnything's latest geo-productivity featureRead more

10 of the best CRMs for project management

Ten top project management CRMs to kickstart your selection shortlistRead more

How social is your CRM?

How CRM can enhance social media marketing and alert you to new engagement opportunitiesRead more

What software should your CRM integrate with and why?

What your CRM should be able to integrate with, and how this will make your sales reps' lives easierRead more

Why an internal omnichannel strategy can increase your customer service and sales efficiency

How an internal omnichannel strategy can boost your B2B sales, customer service and marketing effortsRead more

Top 25 customer engagement and CRM startups 2017

The fastest growing, most innovative and most successful CRM and customer engagement startups of the yearRead more

SugarCRM launches automated search tool Hint

Hint will automatically search the web for information on prospectsRead more

67% of staffing professionals think automation will help free up workers

Will automation help workers carry out tasks more efficiently rather than replace them?Read more

Three considerations when selecting a mobile CRM app

What you should bear in mind when selecting a mobile CRM for your sales teamRead more

Insightly announces new outlook features for CRM

Deep outlook integration and an improved UI to be rolled out in August Read more

Cloud CRM vs on-premise CRM: an objective comparison

An impartial look at the pros and cons of each type of delivery methodRead more

Four mobile sales startups to boost your team's performance

The most exciting and innovative mobile sales tools included in out top 25 CRM startups studyRead more

What to ask vendors about their CRM's social media integration

Clarify these issues before purchase - or risk selecting ill-fitting softwareRead more

A template structure for your CRM RFP

Use this CRM template to ensure vendors address your key requirements in their responsesRead more

Five useful apps available on the Salesforce AppExchange

Use these handy apps to expand your Salesforce functionalityRead more

Five key CRM stats from SugarCRM's SalesTech report

Insights on annual spend per sales rep, reasons for selection and moreRead more

Really Simple Systems releases rebuilt CRM for open source

All about Really Simple Systems' new CRM launch and their shift towards open sourceRead more

Four of the best geo-productivity apps for your sales team

The most exciting geo-productivity apps and how they improve your team's productivityRead more

Why we decided to go open source: a conversation with Really Simple Systems’ CEO John Paterson

CEO John Paterson talks about Really Simple Systems' decision to move away from MicrosoftRead more

Three ongoing CRM costs you forgot during budget calculations

Calculating your CRM budget can seem relatively simple until ongoing costs rear their head.Read more

Three CRM implementation case studies you can learn from

Three case studies to consider when putting together your ERP implementation plan. Read more

Five reasons for CRM implementation failure

CRM implementation failure is all too common - but it is easy to avoid if you know howRead more

Four of the best hotel and hospitality CRMs

Take care of your hospitality-specific sales needs with these recommendationsRead more

Nine CRM statistics you should know before implementation

Useful data to help your CRM project go as smoothly as possible - from start to finishRead more

Freshworks launches Intelligent Workflows for Freshsales CRM

New automation functionality aims to reduce errors and boost sales productivityRead more

Bullhorn International acquires Connexys to fuel European expansion

Connexys products will still be marketed and sold, and founders will join Bullhorn EMEA leadershipRead more

Five of the best CRMs for real estate

A few well-reputed systems to get your selection shortlist off the ground.Read more

How to carry out a CRM cost benefit analysis in three steps

All the info you need to conduct a successful CRM cost benefit analysisRead more