An introduction to CRM demos

What a CRM demo is, and how to ensure you get the most out of themRead more

Four things to bear in mind when replacing your CRM tool

CRM replacement can be a stressful process. Make the switch as seamlessly as possible using these four tipsRead more

Centrex Software releases new CRM solutions for call centres

Centrex says it wants to give call centres a single platform for managing services, productivity, and revenueRead more

Deloitte Digital launches several new CloudMix updates

Deloitte Digital has revealed several new updates to its CloudMix solutionRead more

Survey places cloud-using firms ahead of competitors

European companies that make the move to the cloud gain an advantage over their competitors, according to new researchRead more

How to create the ultimate CRM vendor shortlist

A comprehensive guide to ensuring you shortlist the right CRM vendors for your companyRead more

CRM requirements gathering: your complete guide

All you need to know about how to draw up a list of CRM requirements, and how to communicate these with vendorsRead more

Three nightmare CRM user mistakes, and how to deal with them

Take the time to ensure all your CRM users avoid these mistakes, or watch sales productivity take a dive Read more

What to consider when creating your CRM ROI forecast

All you need to know to start forecasting your CRM ROI and laying out a basic budgetRead more

Four tell-tale signs you should bring in a CRM consultant

When is it right to invest a large amount of money in a CRM consultant? Read more

Training your CRM users: a comprehensive guide

Who needs CRM training, how you should supply it and how to follow up on itRead more

Four people you need on a good CRM team

A good CRM team will help with implementation immensely - make sure yours contains the right peopleRead more

An introduction to CRM ROI

All you need to know about calculating CRM ROI, and how to maximize itRead more

Five tips to make researching new CRM software easier

What to bear in mind whilst at the research stage of selecting a new CRMRead more

Four elements of a thorough CRM system test

Steps to take to ensure your CRM systems testing phase is as thorough as possibleRead more

The benefit of analyzing your CRM ROI figures

What your company can gain from a thorough analysis of your CRM ROI figuresRead more

A guide to sorting through your CRM RFPs

All you need to know about sending out CRM RFPs and deciding which vendors to invite to demoRead more

Three steps to change management during CRM implementation

A guide to effective change management whilst implementing a CRMRead more

How to get the best results from your CRM RFQs

What should you should include in your CRM RFQs to make the final selection phase as straightforward as possible?Read more

Infor announces new sales intelligence software suite

All about Infor's latest release - Infor Sales Intelligence for CRMRead more

How to evaluate your CRM vendor demonstrations

How to make a selection decision based on CRM vendor demosRead more

Calculating the cost of your CRM investment

We look at the importance of calculating the cost of your CRM investment for accurate ROI forecastingRead more

Calculating the return on your CRM investment

A guide to calculating the return on your CRM investmentRead more

Five steps to a hassle-free CRM data migration

How to keep your CRM data safe and complete a risk-free CRM data migrationRead more

Creating your CRM demo team – who should be involved?

A guide to creating the best possible team to evaluate your CRM vendor demosRead more